Companies are in business to make a profit. While most of them prioritize serving their customers as best as they can, some will cut any corners to get ahead and make a quick buck. If you are already aware of the most common HVAC repair scams, here are the best ways you can avoid a scam yourself.
Get a Second Opinion
Getting second opinions in the HVAC world is very common. If you have any reason to doubt the HVAC technician or their service estimate, always get a second opinion. Many services related to furnaces and air conditioners are quite expensive, so it’s in your best interest to get two technicians to take a look. This will not only save you money, but it will help you avoid the HVAC scam artists. If you are near us in Aurora, Colorado, give us a call for a second opinion!
Be Suspicious of “Free”
Maintain a healthy suspicion of “free” services or too-good-to-be-true deals. Whether you get a cold call from a telemarketer or you see an ad online promising a free service, always be suspicious of the bait and switch scam. Chances are they will strongly encourage you to pay for another service once they’re already in the door or say they’ve spotted a necessary repair.
Insist on a Written Agreement
Do not trust a service provider who does not provide a written agreement. Verbal agreements are neither professional nor reliable. The least you can do is demand written proof so you can take legal action if the technician completely scams or misleads you. This will not only save you from some scams, but it could save you money with a service or product warranty!
Before you call a local Aurora or Denver area HVAC contractor that you’ve never worked with, do a quick search online and read their reviews. One or two bad reviews among many great reviews is nothing to worry about, but if there are consistent complaints about being scammed by the company or contractor, you should probably look elsewhere.
Ask for Proof
If your technician insists that you need a repair, simply ask for proof. They should be showing you exactly what is broken or dirty so you have no shadow of a doubt you are getting great service. If they cannot provide proof, turn to our suggestion above and ask for a second opinion. If the repair is absolutely necessary, providing proof should be very simple!
Grand Home Services in Aurora, Colorado is proud to serve all our customers throughout the Denver Metro Area. For over a decade we have established a reputation for excellent and trustworthy service! If you are worried about a scam or need a second opinion, contact us today.